When you are faced with water damage in your home or commercial property, we are here for you. With fast, professional service available 24/7, you can rely on our team to get there fast.
Our fully trained, uniformed and certified professional staff reflects the professionalism and integrity of Flood Restoration Services.
You will always speak with a water restoration specialist, not an answering service, when you call us, day or night. We will be at the site of your emergency within an hour of the initial phone call.
We are a Cincinnati-based, locally owned and operated water restoration company with more than 30 years of experience.
No one expects to experience a water damage emergency in their home or business, but when the unexpected happens, you can rely on Flood Restoration Services to be there for you. With live, 24/7 support, we can dispatch a team to your property immediately to assess the damage and implement a mitigation and cleanup plan.
We have the staff, equipment and expertise to handle disasters of all magnitudes through the Greater Cincinnati/Northern Kentucky area, from small flooding problems to water restoration jobs that are as large as 1,000,000 square feet. We are approved by all major insurance providers and are fully bonded and insured.
"Recently we had a huge mold problem in our basement/garage area of our home. Someone else had recommended Flood Restoration Services so I gave them a call. They were professional from the beginning of the process to the end. John was the guy I dealt with and I have nothing but great things to say about him and how his company went above and beyond to help me out! I highly recommend Flood Restoration Services. They are an awesome company!"
Kevin Lockwood"John and the whole Crew at Flood Restoration are nothing but professional. They arrived promptly at the time given, cleaned above and beyond what was expected, and left the house as if they were never here. Our carpets ( which are original to the house.. 27+ years) looked better than new! I've recommended them to all of my friends and family."
T Guilfoyle"Dear John,
Whew! We are back to normal! What a long and stressful ordeal!
But, the stress was certainly reduced with your “on hands” guidance, from the first morning to the end.
I can’t thank you, son John, the clean up crew, Linda, and the carpet crew, enough for all of your help.
The suggestions you gave in helping me solve the situation were most valuable. Without your help, the water would probably still be running in the sewer line!
Thanks again! Our new carpet looks great!
Have some “Virginia Peanuts” on us."
Best personal regards,
Cotton & Linda Cobb"Dear John,
You’re so thoughtful!
All we can say is Thank you… again and again!
I can’t think of words that describe how much we appreciate the very way you have worked with us on the flood problem we had. We feel so fortunate to know you and how kind you are."
Thanks again,
Dick & Sandy Reese"Dear John,
I wanted to thank you again for going to my father’s house yesterday to see what damage had been caused by the leak in his plumbing. It was comforting to know that a professional had taken a look, and I appreciate so much your advice as to what out handyman could do in light of the fact that the damage was slight so that requesting your help might not be necessary. As it turned out, we did arrange for the handyman to care of this. Although we of course hope that we will not need your services, you can rest assured that if we ever do we will be in touch with you and let anyone who might need you know how very helpful you were to us.
It was nice to talk with you, and again, you have my sincere gratitude."
Very truly yours,
Laura J. Vogelgesang"I wanted to thank you and your crew for a great job, you were all very courteous and understanding. Also, my thanks to Linda for her help as well.
Thanks again!"
Tina"Linda,
Thanks for your efforts. The men with FRS did a great job as you did."
John Shoch"Thank you for a job well done may Jesus keep you in good health."
Jennie"If you are looking for referrals for Cincinnati, Flood Restoration was a good company to work with for water removal. They arrived at the house shortly after I called them, did a thorough assessment of the problems that the water created, removed baseboards, cut into the drywall and set up dehumidifiers and fans to remain at the house after they sucked out the soggy carpets. If you have to go through a frustrating event like ours was, these first responders were great.
Thanks for all your help."
Dianne C. Ross"John,
Thanks for all your help! You and your crew made our crew made our situation as “smooth” as possible. You’re a good man much to be proud of."
Best Regards,
Mike Tenia & Family"It was a pleasure doing business with you. Everyone was professional and helpful. It definitely made a bad situation easier to accept."
Sincerely,
Cindy L. Nesgoda"John,
Thanks for getting your team out so quickly and for the quality work you did. I appreciate you working with the payment as well so this could fit within the timing and guidelines of the insurance company."
Thanks,
Doug Grebe"John,
Thanks for being patient with the insurance etc. You and your crew did a great clean-up job. I also appreciate the price adjustment. Don’t take this the wrong way but I hope I never need your services again!"
Katherine"John - Thanks for your prompt & thorough service at our home."
B. Ross"John:
Thanks for a job well done.
Happy New Year & God Bless"
Dave Gsing"Thanks for everything you were great!"
Chris and Donna"To Flood Restoration,
Many thanks for a difficult job well done. It is much appreciated."
Doris & Frank M."We would like to thank you all again for your wonderful service as well as for your patience. We will certainly refer your services to anyone who may need it in the future. Good luck to all of you."
Sincerely,
Albert & Cherilyn MullinsOur goal is to exceed the expectations of our customers so that we will be recognized as the water restoration company that delivers the highest quality service. Every aspect of our service – from our equipment to our staff to the “extras” we do for our customers – reflects this philosophy.
We believe constant communication is just as important as the technical services we provide. You will always know the status of the cleanup, what’s happening, and what to expect next.